INKY Blog | Eliminate email security threats

Deliver Results and Value with Automated Email Security Reporting

Written by Amy Daly | Mar 28, 2023 2:00:00 PM

After a year of strong growth for Managed Service Providers (MSPs), 2023 is poised for profits centered around efficiencies and automation.1

Improve Your Process Efficiency with INKY

Process efficiency speaks to the strength of your internal business and as your company grows stronger, it also runs more smoothly, wastes less time, and uses less manpower. In the world of a Managed Service Provider (MSP), this can be a game-changer.

There are several ways to boost your process efficiency and at the top of the list is automation. Embracing automation for cumbersome or mundane processes and tasks is always wise. And, if the technology already exists, automation becomes one of the easiest and quickest ways to drive efficiency and value. That’s where INKY comes in.

INKY Email Notifications: Set-And-Forget Automated Reporting

Investing in and choosing an MSP is a huge decision for companies. Which is why after the plans are in place, it’s nice to regularly remind your customers that they made a great choice investing in you and the services you provide. Now, with a few clicks from the INKY dashboard, you can remind your email security customers just how safe you’re keeping them from cyber threats. It’s called INKY Email Notifications and it’s the perfect set-and-forget automated reporting feature.

For existing INKY Partners, getting started is easy.

  • Login to your INKY Admin Account
  • Select Settings/Email Notifications/Add a New Report
  • Choose the report frequency – daily, weekly, or monthly
  • Set a delivery time
  • Add your intended recipients

When the report arrives, your inbound email security customers will be able to see which of the top 20 threats you helped them avoid – including spam, suspicious URLs, malware, or brand imitation. Report recipients also receive a summary of reported messages and insight into how many inbound message links were clicked. Additional email security reporting will be included for MSP customers who have other INKY products, including Outbound Mail Protection, Advanced Attachment Analysis, and Email Encryption.

Six Great Benefits of Automation

The value of automation cannot be understated. In fact, one recent study surveyed 400 IT decision-makers about the benefits of automation. When asked why they were investing in automation, six primary benefits emerged.2

  • Cost Savings - 63%
  • Increase Customer Satisfaction - 59%
  • Drive Employee Productivity - 58%
  • Grow Top-Line Revenues - 50%
  • Accelerate Innovation - 48%
  • Leapfrog Competitors - 20%

While automation can happen in many areas of business, 68% of survey respondents first looked to IT processes for greater automation.2 That means with the help of the INKY Email Notifications business leaders can check their own IT automation box too.

The INKY Dashboard Just Keeps Getting Better

INKY Email Notifications are just one of many highlights you’ll find on the INKY dashboard. We love it because it:

  • Allows admins to manage all their teams from one central place without having to manage login credentials for every customer
  • Provides admins with real-time insights into threats targeting their customers
  • Has set-and-forget automated reports making it easy to keep the value of email security top of mind for your customers

Already an INKY Partner? Head to the INKY Dashboard - Configure automated reporting so you can leverage it in your sales channels and show value to established customers.

Not an INKY Partner? Take the next step and find out about the products, programs, and support we have available for MSPs by scheduling a free INKY demonstration. From there you’ll be primed and ready to start a conversation about email security and phishing with your customers.

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INKY is an award-winning, behavioral email security platform that blocks phishing threats, prevents data leaks, and coaches users to make smart decisions. Like a cybersecurity coach, INKY signals suspicious behaviors with interactive email banners that guide users to take safe action on any device or email client. IT teams don’t face the burden of filtering every email themselves or maintaining multiple systems. Through powerful technology and intuitive user engagement, INKY keeps phishers out for good. Learn why so many companies trust the security of their email to INKY. Request an online demonstration today.

 

1Source: www.channelfutures.com/channel-research/10-findings-from-channel-futures-q4-msp-survey-profit-outlook-positive-despite-macro-challenges

2Source: www.snaplogic.com/resources/infographics/automation-post-pandemic