A gray banner indicates that INKY did not find anything unusual or suspicious about the message. The banners also display the email sender's address and mark if an email is from someone in the organization or from an external sender.
A yellow Caution banner indicates that INKY found something unusual about the email message. It is not necessarily dangerous but has something a user should be aware of. For example, INKY displays a yellow banner for email from a First Time Sender. Email that seems out of the ordinary like a spear phishing email would receive a yellow banner.
A red Danger banner indicates that INKY thinks the message is suspicious and likely to be phishing or otherwise dangerous. This includes brand impersonations, blacklisted phishing URLs, or attempts to spoof mail to look like it came from an internal company account. Dangerous messages can also be quarantined.
There are four million lines of code that enable INKY’s unique banner to work, but our users will never have to encounter any of them. What they will experience, however, is a seamless system that catches even the most elusive of threats, while protecting, training, and empowering users across the enterprise.
Clicking the “Details” link within a banner lists exactly what is wrong with an email. This information educates users to real-world threats in their inboxes. The banner is a more effective learning tool than phishing simulation testing.
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IT departments love the “Report This Email” link in each INKY banner. This link allows end users to report spam, phish, and other problematic emails from any endpoint device, with no special software (i.e., from any mail client). Since email is increasingly consumed on mobile, INKY users are empowered to report potentially fraudulent emails from wherever they happen to be.
Demo INKYINKY even incorporates natural language processing (NLP) algorithms to identify sensitive content like wire or invoice payment requests, password-related emails, etc., to annotate these with customer-configurable policy guidelines in the banner.
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Spear phishing emails are the most difficult to detect and prevent – because spear phishing is an email that impersonates a trusted person like your boss, your CEO or colleague. These types of email rarely have links and the attacker is just trying to build a rapport over the course of a few email before getting you to do something – like purchase iTunes gift cards or wire money. INKY’s banner solves this problem – it will flag the message as suspicious because the email address does not match your trusted colleagues.