If you have a great Managed Service Provider (MSP), chances are you realize the value of the relationship. Not only do they keep your company up and running behind the scenes, but they offer innovative solutions that help keep your organization profitable, automated, compliant, innovative, and even safe.
If that sounds like a tall order, it is. Not all MSPs can deliver great experiences, but those who can are those who will succeed. Take, for example, Agio. Headquartered in New York, with offices around the world, Agio has been providing proactive managed IT services since 2010. A quick visit to their website will tell you that Agio is passionate about all of the services they offer – which include systems and applications management, IT consulting, detection and response…and our favorite, phishing protection!
Agio offers INKY to its customers because it’s the leading cloud-based security platform, able to eliminate the greatest cybersecurity threats: phishing and malware. We spoke to Agio’s Director of End User Engineering, Michael Trillo, to learn more about the company’s choice to offer INKY to its customers. In particular, the company particularly likes INKY’s informative banners. “As for the INKY banners, you really can’t get anything on the market that looks as nice,” says Trillo. “You’re not going to ever find banners like these that list all the reasons why things are being flagged.”
Banners are just one element within what we refer to as the INKY Email Assistant. Aside from providing a warning message regarding the safety of each email, INKY’s Email Assistant trains users on what's wrong with a message (using more than 35 different analytical models), take input from them, lets them report misclassifications, and provides additional safety information, if requested.
In addition to the elements of the INKY Email Assistant, Agio appreciates being able to add new MSP clients to the system on their own. “The new process takes me 10 minutes to set up a client and I’m done.” In terms of support, Trillo says “If we have any issues, we work through the INKY support team and they have all been great. To be honest, as our relationship has continued, I feel like it gets better and better all of the time.”
You don’t have to be an MSP to know that email phishing threats are no joke. In fact, the FBI’s Internet Complaint Center has seen a steady increase in complaints over the past five years, especially in 2020 when incidents more than doubled what they had been the prior year.1 If that’s not enough to worry you, ransomware losses were more than $29.1 million in 2020, which will most likely pale in comparison to the numbers we’ll see for 2021, once they’re tallied.1
Thankfully, there is a proven and complete email security solution, and that’s INKY. Cost-effective and relentlessly effective, INKY works seamlessly on any operating system, mail client, or device – including mobile. IT departments love INKY’s reporting features, which allow administrators to review phishing threats that have been identified and see how employees are handling them.
If you’d like to learn more about INKY, we encourage you to read Agio’s Case Study or any of our others. From there, the next best step is the schedule a free demonstration and let us show you what we can do.
INKY is an award-winning, cloud-based email security solution developed to proactively eliminate phishing emails and malware while simultaneously providing real-time assistance to employees handling suspicious emails so they can make safer decisions. INKY’s patented technology incorporates sophisticated computer vision, machine learning models, social profiling, and stylometry algorithms to effectively sanitize emails, rewrite malicious links, detect and block security threats, mitigate sender impersonation, and more. Cost-effective and powerful, the INKY platform was developed for mobile-first IT organizations and works seamlessly on any device, operating system, and mail client. Learn more about INKY™ or request an online demonstration today.